A large Hosting Service Provider (HSP) was looking for a web analytics solution to replace their log-file reporting solution.

By using StatsPlugger, the HSP no longer needed to generate log-file reports and system administrators did not have to spend any more time making sure the process of generating log-file reports ran smoothly. The result was a reduction in costs and an improvement in efficiency. Furthermore, the HSP was able to offer their clients a real-time web analytics solution under their own brand, and a user interface seamlessly integrated into their CMS.

The cost reduction, combined with StatsPlugger's low cost price per user per year, resulted in the decision to offer the StatsPlugger service to their customers free of charge.


An ISP was able to offer customers an added value service using StatsPlugger for a price they never thought possible. Because they were able to create their own web analytics solution, the marketing department decided to create a limited free and a paid full solution. The free solution was then used to convince clients to pay a small amount for the full solution. Within a short time the ISP was able to create a new revenue stream.